Sometimes the right minds converge at exactly the right moment. This is that story.
ResponseRx didn’t begin in a boardroom. It began with four professionals and friends who saw the same problem from different angles.
In 2024, those perspectives came together. What emerged wasn’t just another software company, but a shared conviction: healthcare providers deserve better.
Sign Up NowA Healthcare Marketer
Seeing too many practices struggle with growth they should’ve achieved.
A Practice Owner
Turning poor Google reviews around with automated, HIPAA-compliant replies.
An Operations Strategist
Frustrated by how outdated systems were blocking great teams from moving forward.
An Organizational Engineer
Designing scalable systems that turn vision into sustainable growth.
At ResponseRx, innovation isn't about disrupting healthcare—it's about empowering it. We believe that when providers can focus on care instead of administration, everyone wins. We want predictable outcomes for you.
We measure our success by one metric: our clients' growth.
Every response, every interaction, every feature is built to help you — to the highest standard.
We don't chase trends. With proven technology and time-tested strategies, we solve real problems with proven technology.
One ResponseRx team working transparently for our clients' success.
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Carleton brings 20+ years of C-level healthcare marketing expertise combined with pioneering work in AI voice modeling. His ability to train AI systems to write authentically in any brand’s voice—while maintaining strict HIPAA compliance—became the foundation for ResponseRx.
As President, Carleton ensures ResponseRx tackles real healthcare challenges while pushing the boundaries of what’s possible with AI. Having built reputation solutions for hundreds of practices, he identified the critical gap between excellent care and online recognition—then engineered the solution.
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Mark brings 20+ years of experience scaling businesses from startups to multi-billion-dollar enterprises. His expertise in building high-performing teams and implementing operational excellence makes him uniquely qualified to guide ResponseRx’s growth.
As Board Director, Mark ensures ResponseRx maintains the agility of a startup while building the infrastructure to serve thousands of clients. His focus on scalable systems, revenue optimization, and strategic growth positions ResponseRx to become the industry standard for reputation management.
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Dr. Jordan brings 20+ years of pediatric practice ownership and firsthand success in reputation management. At East Lake Pediatrics, he transformed the practice from 199 reviews accumulated over 13 years to more than 1,700 in just 18 months—fueling a 63% increase in online referrals and 48% growth in new patients.
As both physician and administrator, Dr. Jordan bridges clinical excellence with business growth. His documented success in scaling reputation into measurable ROI became the blueprint for ResponseRx, ensuring every solution is physician-tested and practice-proven.
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RP brings two decades of leadership experience across sales, SaaS customer success, and operations, with a proven track record at both SMB and Fortune 500 levels. He champions an “outside-in” approach, believing that superior business operations are built by prioritizing the client.
As COO, RP is shaping ResponseRx’s client-centric operational model by implementing scalable systems and data-driven processes. His expertise in aligning the full client value stream enables him to optimize efficiency and drive measurable revenue growth. With his focus on disciplined scale, RP ensures ResponseRx can deliver exceptional value to every client while positioning the company for sustained long-term growth.
Your success is our success. This isn’t a slogan — it’s how we operate. Every decision begins with one question: “How does this help our clients grow?” Our team treats each other as internal clients, ensuring the same standard of excellence flows through to you
We don’t try to be everything to everyone. We do one thing exceptionally well: turning reviews into revenue through intelligent automation. Our experts work seamlessly across disciplines, each contributing their strength to your success.
In healthcare, trust isn't optional. Every ResponseRx feature is built on:
We’re not satisfied with “good enough.” Innovation is in our DNA. Our team includes:
Healthcare Expertise
We know HIPAA is about trust, not just rules. With decades of practice ownership and frontline experience, we speak your language — because we’ve lived it
Technical Innovation
Our AI doesn’t just respond — it learns, adapts, and improves. Built by pioneers who saw AI’s potential before it became a trend.
Operational Excellence
Systems only matter if they scale. With deep expertise, we designed ResponseRx to handle your first review as easily as your thousandth.
Strategic Growth
Technology only matters if it drives results. Our leadership ensures you don’t just get a tool — you gain a growth partner.
We’re not just building software. We’re empowering healthcare providers to thrive in a digital-first world while staying true to their calling.
Your patients already love you. We make sure everyone else knows it too.
Whether you have questions about the platform, would like to schedule a demo, or want to learn more about how ResponseRx can assist your practice, please don’t hesitate to reach out.
